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STORE POLICY

Customer Care

Customers are a fundamental part of any business, and here at Readers its no different. We want to provide you the best experience possible when you are shopping on our website. All customers will be treated respectfully without regard to age, gender, sexual orientation, race, nationality, ethnicity, disability, social or economic status. 

If you need to contact us, no matter the subject, please send us an email to readersbookshopcol@gmail.com and a staff member will answer your question within 8 business hours.

We're here to help and assist you any way you need to and if you have any issues with our staff members, please let us know, and we'll contact you as soon as possible.

Privacy & Safety

When you make a purchase on our website, you provide us with some information such as your name, email, phone number and address. If it is needed, we will contact you to let you know important information regarding your order, but we will never, under any circumstance sell or give away this information to third parties without your explicit permission. 

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Payment Methods

• Credit / Debit Cards - Provider: PayU Colombia

• Manual bank transfer (Davivienda and Nequi)

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