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YOU ASK,

WE ANSWER

  • How do I shop?
    Go to the Bookshop section, browse through our whole catalog, or filter the genre you are interested in, and add the book you're interested in to you cart. When you have added all the books you want to purchase, go to the check-out section by clicking on the cart symbol. After that, you'll have to fill out all the required information and choose the payment method that suits you most, and now all that is left is for you to go to the payments page (you'll be redirected automatically), make the payment and that's it, you'll order will be placed and we'll start preparing it.
  • Can I donate books in Spanish?
    Unfotunately we only work with books in English, but there are a lot second-hand bookshops that will be happy to receive your books. Go to Bookennials.com, contact them and they'll be happy to assist you.
  • What kind of books can I donate or sell?
    We receive books of any genre or age group as long as they're in good condition, but we don't receive text books (used in school or university), magazines, encyclopedias, dictionaries, or newspapers.
  • How much time do I have to make the payment if I choose the offline payment method?
    You have 48 hrs to make the transaction once you place your order. If we haven't received your confirmation email of the transaction in said time we will automatically cancel the order and the book(s) will be available again on the website. If you're having trouble while trying to make the payment, please contact us via email (readersbookshopcol@gmail.com) or WhatsApp (+57 3138901014) and we'll help you out. If you contact us after the 48 hrs time frame, you'll have to place the order again.
  • How do the discounts work?
    You can receive discounts in two ways: 1. By donating books 2. By sharing the books you purchased on Instagram The discounts for the donations are: For 1 or 2 books: 10% off of eligible books. For 3 or 4 books: 15% off of eligible books. For 5 to 10 books: 20% off of eligible books. For more than 10 books: 20% off sitewide. If you don't know which books are eligible to redeem discounts, go to the category "Eligible to Redeem Discount Codes". The discount by sharing your first purchase on Instagram works in the following way: It is a 10% off coupon. You can redeem it on any book storewide. You can only use it one time. Other important facts to have in mind: You'll receive one (1) donation discount code per month, but if you have donated several times, you can redeem more than one code per month (in different purchases). The donation discount that we provide you works for one (1) year after you made the donation, so if at the moment you are not interested in any books available, you can wait until you are ready to redeem the discount. These discounts will only apply on the value of the book, the shipping cost will be calculated normally. If you have any additional questions regarding discounts, please send un an email to readersbookshopcol@gmail.com and we'll contact you as soon as possible.
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